When you are contacting Anthem regarding coverage for substance abuse or dependence treatment, the first step is finding out. If you have an insurance card, a customer service number is located on the back of the card. If you do not have an insurance card, Blue Cross Blue Shield offers links to each state’s website.
Contacting the right customer service number can make your search for the right detox or rehab facility much more efficient and less frustrating. During your phone call, you may want to obtain a list of in-network treatment centers. Once you have this list, you can research the various anthem blue cross rehab facilitiesand their costs, as these can vary widely.
Facilities Of Anthem Blue Cross Rehab
When you have found two or three anthem blue cross rehab facilitiesthat you are interested in, you can contact the facilities to ask if they have a utilization review department that can seek pre-certification for you or your loved one. Depending on your coverage under Anthem, you may be eligible to enter into a luxury or executive rehabilitation facility. Luxury and executive centers provide the same services as other treatment facilities, but besides will provide facilities such as:
- Private rooms.
- Spa services are including massage, acupuncture, and chiropractors.
- State-of-the-art gym equipment.
- Gourmet food prepared by chefs.
- Executive facilities are additionally offering busy professionals the resources and program structure. These are maintaining an active involvement at work during the recovery process.
Some facilities may be considering taking on a certain amount of charitable or scholarship cases. This phenomenon is rare, but it is worth asking each facility if charity or scholarships are offered beyond what insurance will pay.
Organizations, such as The Substance Abuse and Mental Health Services Administration (SAMHSA) also offer grants and scholarships to help those struggling with addiction get the help they need.